Introduction

Welcome to Costumes Cosplay Shop—your go-to destination for all things cosplay, from adhesives and Ben Nye makeup to armory and bodysuits! We know that bringing characters to life requires creativity, passion, and trust. Just as we secure your payments with industry-standard encryption, we’re committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit festivelclothing.com. By using our site, you agree to the practices described here. If you have questions, reach out to us at [email protected].

Data We Collect

To enhance your cosplay shopping experience, we collect the following types of data:

  • Personal Information: Name, email address, shipping address (like 990 Red Dog Road, Charlotte, US 28208), and payment details (e.g., for Visa, MasterCard, JCB, or PayPal). This helps us process orders for everything from animal masks to blunt weapons.
  • Transaction Data: Purchase history, items viewed, and cart activity—so we can recommend more boas, bodysuits, or blood effects you might love.
  • Technical Data: IP address, browser type, and device information, collected via cookies and tracking technologies to optimize site performance.
  • Communication Data: Messages you send via email or contact forms, such as inquiries about payments or costume tips.

Note: We don’t collect sensitive data like race or political beliefs—just what’s needed to fuel your cosplay adventures!

How We Use Your Data

Your data helps us create a magical, seamless experience. We use it to:

  • Process Orders: Complete transactions for adhesives, bodysuits, or other products, and ship them globally (excluding parts of Asia and remote areas).
  • Improve Services: Analyze site usage to enhance our menu, from Armory to Blonde wigs, ensuring you find what you need fast.
  • Communicate: Send order updates, respond to queries (within 24 hours!), and share promotions on items like Ben Nye makeup or body jewelry—only with your consent.
  • Ensure Security: Protect against fraud, using encryption as “armor” for your data, much like our products shield your characters.

Data Sharing and Disclosure

We value your privacy and only share data in these cases:

  • Service Providers: Trusted partners like PayPal or shipping carriers, to process payments and deliver your gear.
  • Legal Compliance: If required by law, we may disclose data to authorities—but we’ll always strive to minimize this.
  • Business Transfers: In the event of a merger or sale, data may transfer to new owners, with notice to you.

We never sell your data to third parties for marketing. Your trust is as precious as that limited-edition Auburn wig!

Data Storage and Security

Your data is stored securely on encrypted servers, with access limited to authorized staff. We follow industry standards to prevent unauthorized access, much like our blunt weapons are designed for safe fun. Data is retained only as long as necessary—for example, order details for tax purposes—and then securely deleted.

Global Note: As we serve customers worldwide (except some areas), data may be processed in the US or other regions with strong privacy laws. By using our site, you consent to this transfer.

Your Rights

You’re the hero of your data story! Depending on your location (e.g., under GDPR for EU users), you can:

  • Access and Update: Review or correct your personal info via your account settings.
  • Delete Data: Request removal of your data, unless we need it for legal reasons.
  • Opt-Out: Unsubscribe from marketing emails or disable cookies (see below).
  • Object or Restrict: Limit how we use your data in certain cases.

To exercise these rights, contact us at [email protected]. We’ll respond as fast as we ship orders—within 1-2 business days!

Cookie and Tracking Technologies

We use cookies—small text files—to personalize your experience, like remembering your cart items or site preferences. These help us:

  • Enhance Functionality: Keep you logged in or save your favorite products, from Animal Masks to Bowlers.
  • Analyze Traffic: Understand how cosplayers navigate our site, using tools like Google Analytics.
  • Target Ads: Show relevant ads for boas or blood effects on social media, based on your visits.

You can manage cookies through your browser settings. Disabling them might affect site features, but your payment security remains intact.

Changes to This Policy

We may update this policy to reflect new products or laws. Changes will be posted here, with the date updated. Continued use of our site means you accept the revisions.

Contact Us

For privacy questions or issues, reach out—we’re here to help, just like with costume guidance!

Email: [email protected]
Address: 990 Red Dog Road, Charlotte, US 28208

Unleash Your Character, Embrace the Adventure—and Know Your Privacy Is Protected!